There was a SMTP communication problem with the recipient's email server

0
August 17, 2011

while sending an email to a company in germany i seem to be getting this message

There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.

            <mail.jensa.co.uk #5.5.0 smtp;550 inconsistent or no DNS PTR record for 213.165.232.130 (see RFC 1912 2.1)>

 any ideas please?

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0
August 17, 2011

The destination domain checks the e-mails for valid PTR records in DNS.

You need to setup one PTR record for your domain on the public DNS. For this you should contact your networking team or the team responsible for your domain in DNS.

Here is a link to get you started:

http://www.menandm ice.com/kn owledgehub /dnsqa/56

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